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Help & Support
帮助与技术支持

For questions, bug reports, or privacy requests, contact [email protected]. Include your app version, iPhone model, and the steps that led to the problem. Share only the information needed to investigate.

如需帮助、反馈问题或咨询隐私，请发送邮件至上述邮箱。建议说明 App 版本、手机型号和复现步骤；请勿发送 Apple 账户密码、验证码或完整支付信息。

Getting started / 开始使用

Add items to your gear inventory, organize them into categories, create a trip, and select gear for its packing list. Save templates for trips you repeat.

先添加装备并分类，再创建行程、选择随行装备并逐项检查打包状态。常用清单可保存为模板。

Free and Pro / 免费与 Pro

The free tier supports 50 gear items, 3 trips, 2 templates and 10 cutout generations. Trailkit Pro offers monthly and yearly subscriptions with the same features. Version 1.0.2 adds Lifetime Pro: a one-time, non-renewing purchase that unlocks the same Pro features. The App Store purchase sheet shows your local price and billing period.

免费版支持 50 件装备、3 个行程、2 个模板和 10 次抠图。Pro 月度与年度方案提供相同权益。1.0.2 版本新增永久买断，一次付费解锁相同 Pro 权益，不到期、不自动续费。价格和周期以购买页为准。

Restore purchases or cancel subscriptions / 恢复购买或取消订阅

Use Restore Purchases in Trailkit Settings or on the upgrade screen, with the Apple Account used to purchase. To cancel, open iPhone Settings → your name → Subscriptions → Trailkit. Cancel at least 24 hours before renewal. Deleting the app does not cancel a subscription. Buying Lifetime Pro also does not automatically cancel an existing subscription; cancel it in Apple subscription settings to avoid future renewals. Lifetime Pro can be restored with the same Apple Account. Refund requests are handled by Apple at Report a Problem.

在设置或订阅页点击“恢复购买”。取消订阅请前往 iPhone 设置 → Apple 账户 → 订阅 → Trailkit；请至少提前 24 小时操作。卸载 App 不会取消订阅。购买永久版也不会自动取消原订阅，请在 Apple 订阅设置中取消，以免继续续费。永久版可通过同一 Apple 账户恢复购买。退款可通过 Apple 的“报告问题”页面申请。

iCloud sync / iCloud 同步

Pro sync requires the same iCloud account on your devices, iCloud enabled for Trailkit, available storage, and an internet connection. Changes may take time to appear. Keep the app open briefly after a change.

请确认设备使用同一 iCloud 账户、已允许 Trailkit 使用 iCloud、存储空间充足且网络可用。同步并非即时；修改后可保持 App 打开片刻。

Photos and Calendar / 照片与日历

Photo cutouts run on your device. Calendar access is requested when you sync a trip; events are written to your default calendar. You can revoke permissions in iPhone Settings. Exported CSV files are shared only to destinations you choose.